Falk Plumbing Supply offers an online ordering system for our approved wholesale customers.
A series of pages leads you through the steps for creating and submitting an order to your supplier’s Eclipse system.
Search
On this page you click a selection button or enter one or more key words describing the item you want to order. Then you launch the search.
This page is used to search your supplier’s product data base and display a specified list of products on the Search Results page from which you can select one or more specific items to order. There are four ways to create a list:
- Click on the Product Line button to display a list of product lines from which you can select one. The Search Results page displays a list of each product in the selected product line.
- Click on the Product Families button to display a list of product families from which you can select one. The Search Results page displays a list of each product in the selected product family.
- Click on the What You Buy button to display a list of products you have ordered in the past on the Search Results page.
- Enter one or more keywords that will be used to search your supplier’s product data base, then click on the SEARCH button.
The Search Results page displays a list of all items that match the keywords.
If you know an Eclipse product number, type the product number preceded by a period (for example, type .1409) to display just that product on the Search Results screen.
- A keyword can be a word or partial word.
- Separate multiple keywords with spaces.
- Multiple keywords can be entered in any order. For example, you can enter “delta faucet” or “faucet delta”.
- The more specific your keywords are, the shorter the table of search results will be.
For example, a search with the keyword “faucet” finds 108 matching items, a search with the keywords “faucet delta” finds 52 items, and a search with the keywords “faucet delta kitchen” finds 4 items.
Action Buttons
Three buttons are used to search products without using keywords.
Product Lines
Click on this button to display a list of product lines from which you can select one. The Search Results page will display a table listing all the items in the selected product line. From this table you can select the specific items you want to order.
Product Families
Click on this button to display a list of product families from which you can select one. The Search Results page will display a table listing all the items in the selected product family. From this table you can select the specific items you want to order.
What You Buy
Click on this button to display a list of the products you have ordered in the past in a table on the Search Results page. From this table you can select the specific items you want to order.
Two buttons are used to leave the search function and display a different page.
Shipping Information
Click on this button to view (and modify, if necessary) the Shipping Instructions page.
Review Order
Click on this button to display the Order Review page, showing the items that are currently placed on your order.
Two buttons are used to search products using keywords.
SEARCH
Click on this button to start a search using the keywords you entered. The Search Results page will display a table listing all the items in the product data base that contain your keywords in the item description. From this table you can select the specific items you want to order.
CLEAR
Click on this button to erase the key words currently entered, so you can start over again.
Product Line
This page displays a list of all the product lines in your supplier’s product data base. The products in the line you select will be listed on the Search Results page.
Product Family
This page displays a list of all the product families in your supplier’s product data base. The products in the family you select will be listed on the Search Results page.
Search Results
This page displays a list of all the items in your supplier’s product data base matching the selection button you clicked or the key words you entered on the Search page. From this list you select items to order by entering quantities next to the items. The ordered items are placed in an order file when you exit this page.
Shipping Information
This page displays the default shipping information for your ID. You can modify or add to the information on this page.
Order Review
This page displays a current copy of your order. From this page you can search for and add more items to the order or you can submit the order to your supplier’s Eclipse system.
Submitted Order
This page appears when you submit your order to your supplier’s Eclipse system. This page displays the Eclipse Order Number assigned to your submitted order and a copy of the order. If you want a printed copy of this order for your records, you must print this page now. After you exit this page there is no way to re-display or print it.